Program: Mental Health - Navigator Program
Organization: Halton Healthcare
Oakville Trafalgar Memorial Hospital
Phone Numbers: 905-338-4123 (one-Link)
Toll-Free: 1-844-216-7411 (one-Link)
Crisis: 1-877-825-9011 (Halton Crisis Outreach and Support Team, COAST)
Fax: 905-338-2878 (one-Link)
Email: patientrelations@haltonhealthcare.com
Website: www.haltonhealthcare.on.ca/services_/28763/t28545-mental-health/t28361-child-and-adolescent-services/s76219-navigator-program
Address:
3001 Hospital Gate
Oakville, ON
L6M 0L8
Intersection: Third Line and Dundas St W
Location: Oakville (Bronte Creek)
Accessibility:
Wheelchair Accessible
Accessibility Notes: Paid parking
Hours: Mon, Thu 8am-5:30pm * Tue, Wed 8am-8pm * Fri 8am-5pm
Service Description: Provides short term support and case management to children, youth and their families as they navigate through the mental health system and transition to longer term services

Services include:
  • community case management 
  • collaboration and referral to community partners (connecting children, youth and their families to the most appropriate service provider, liaising with other parts of the health care system, accompanying clients to their appointments with psychiatrists and mental health workers, etc)
  • crisis intervention and outreach
  • in-school support to children and their teachers



Fees: None * OHIP covered service
Application: Physician's referral to be faxed to One-Link at 905-338-2878
Eligibility / Target Population: Children and youth under the age of 18 years who are at risk for hospitalization or who are transitioning from the inpatient setting or the Emergency Department to outpatient care
Languages: English
Language Notes: Interpretive services available upon request
Area Served: Halton Region
See Also: Mental Health for Children and Youth
Mental Health Hospital Programs
Last Updated: 8/12/2025
Service Profile Web Address: eng/displayService.aspx?id=172544

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